Build, Support, Transfer

Our delivery framework, developed jointly with Master Power Technologies, addresses the pattern in which a client completes a major infrastructure programme owning the asset but without the capability to operate it.

Because the facility and the compute are designed together, one team can commit to the operating outcome and to the date on which the client assumes control.

It answers the question a client asks last and worries about most: what happens after you leave.

The three phases

The framework runs in three phases.

BuildIntegrated architecture

The facility. Resilient power engineering and advanced thermal engineering, including direct-to-chip liquid cooling where density requires it.

The compute. Compute architecture and high-performance network fabric, designed at the same time as the facility so that no retrofit is required.

SupportOperational excellence

Physical monitoring. Predictive monitoring of power, cooling and security through the AIVA analytics platform operated by Master Power Technologies.

Workload operations. AI operations against a target GPU utilisation range, so that the return on the most expensive assets in the facility is measurable.

TransferSovereign capability

Facility management. Structured training of the client's facilities teams on the plant, the monitoring systems and the maintenance regime.

Cluster administration. Training of the client's engineers on cluster administration, scheduling and platform operations through to full operational control.

Build covers two designs taken together.

Master Power Technologies designs and builds the physical facility, covering power, cooling, containment, security and certification. We design and operate the compute within it. The two designs are executed concurrently, which prevents the retrofits that follow when infrastructure and IT decisions are taken separately.

The Support phase: operating the estate

Operating the estate on the client’s behalf: predictive monitoring of power, cooling and security; AI operations against a target GPU utilisation range; and one escalation path covering the generator, the plant, the racks, the fabric and the workload.

Physical monitoring

Predictive monitoring of power, cooling and security through the AIVA analytics platform operated by Master Power Technologies.

Master Power Technologies designs and builds the physical facility, covering power, cooling, containment, security and certification.

AIVA infrastructure analytics sits in Master Power Technologies’ column of the division of labour; skills transfer and handover sit in ours.

Workload operations

AI operations against a target GPU utilisation range, so that the return on the most expensive assets in the facility is measurable.

High-performance interconnect and storage architecture sized to keep accelerators supplied with data, because an idle GPU is the most expensive thing in the facility.

We operate against a target GPU utilisation range, so that the return on the estate is measurable.

Capacity and utilisation reporting

Consumption measured per tenant and per workload, with self-service provisioning so that research teams and business units draw capacity without a ticket queue.

Usage metering and chargeback · Capacity and utilisation reporting

Single pane of glass

One operational picture and one escalation path covering the generator, the plant, the racks, the fabric and the workload.

For the client this produces one accountable team across the whole envelope: the building, the plant, the racks, the fabric, the platform and the workload.

Every workstream carries one accountable executive on our side and one counterpart in the client organisation.

Who is accountable

Commercial and relationshipReg BathChief Customer Officer
Architecture and platformThomas LeeChief Technology Officer
Operations and deliveryJohan van EykChief Operations Officer
Programme and contract governanceCobus UysChief Project Officer

Escalation on any commercial matter is owned inside the commercial and relationship workstream:

The agreement, the pricing structure, the service levels and the executive relationship, including escalation on any commercial matter.

One operational picture and one escalation path covering the generator, the plant, the racks, the fabric and the workload.
  • The generatorMaster Power Technologies
  • The plantMaster Power Technologies
  • The racks
  • The fabricCompound Bridge
  • The workloadCompound Bridge

Commercial and relationship

Reg Bath

Architecture and platform

Thomas Lee

Operations and delivery

Johan van Eyk

Programme and contract governance

Cobus Uys

Master Power Technologies: the generator, the plant · Compound Bridge: the fabric, the workload

Transfer is a contracted phase

It carries milestones, named client personnel and a defined completion test.

Facility management. Structured training of the client’s facilities teams on the plant, the monitoring systems and the maintenance regime.

Cluster administration. Training of the client’s engineers on cluster administration, scheduling and platform operations through to full operational control.

Dated completion. A named date on which the client assumes control, agreed at contract rather than negotiated at the end.

Skills transfer is written into the programme plan from the outset, not offered at the end of it.

Systems are designed around the teams who will operate them.

The envelope: from the generator to the workload

For the client this produces one accountable team across the whole envelope: the building, the plant, the racks, the fabric, the platform and the workload.

Turnkey data centre buildGPU cluster architecture
UPS and standby generationNetwork fabric and storage
DX, adiabatic and liquid coolingSovereign cloud platform
Containment, security and fireAI software stack and operations
Uptime Institute certificationFinancing and structuring
AIVA infrastructure analyticsSkills transfer and handover

Partner relationships are formalised under executed agreements. Reference calls with any named partner are available on request.

What the standards require of the operating estate

We work to these frameworks in our own operations and design every client programme against them from the outset, so certification is achievable rather than retrofitted.

The rows that bear on running the estate:

ISO/IEC 27001, 27017, 27018 and 27701Programme and platform layer. Certification in progressWe operate to these frameworks today and are working towards certification. Client programmes are designed against the controls from day one.
Uptime Institute Tier certificationFacility layerDesign and constructed-facility certification specified as a contractual deliverable on every build.
ICT governance and standard operating proceduresProgramme layer, Compound BridgeDelivery governance, information security policies and standard operating procedures written to ISO/IEC 27001 practice and handed over with the estate.

Our undertaking — Where a certification is held by a party in the programme, the scope statement and audit report are supplied before signature.